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Research

By collecting data from various sources, such as our Consumer Panel and Mobile Tracker, we are able to continuously track short and long term trends in the telecommunications market. With this information we compile different kinds of reports about various subjects, spread out across different markets and countries. This research can provide you with the data you need to support your business.

These reports come in various shapes and sizes, such as research briefs, quarterly reports, competitive updates, promotions updates and regularly updated company profiles. Subjects covered are, for example, the Dutch FTTH market, the pricing of mobile packages across Europe, the pricing of broadband in Western Europe and international roaming habits.

Below you can find a complete list of the research reports we have published. If you need a customized answer, please consult the Custom Research page.

To view our upcoming research for all editions, or per edition, please tick the box 'Include future research'.


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Dutch Household Connected 2022-Q1

29 Apr 2022 - DHC202201 - Report - Bart Kooning, Erik Compter - Broadcast, Fixed, Internet, Mobile

Dutch Household Connected provides insight into the Dutch household with an internet and bundle subscription. It shows which providers and services are used, demographic characteristics, why people have chosen a particular service, etc. The Connected Household report is published every quarter, comparing the current state of affairs with the situation a year earlier. Within the report we use arrow-icons to indicate significant change compare to the year before. ...

Telecom Business Market Insight 2021 Q4

12 Apr 2022 - TBMI202104 - Report - Kamiel Albrecht - Fixed, General, Internet, Mobile

In the Telecom Business Market Insight report Telecompaper analyses the Dutch business telecoms market, focusing on quantitative data up to Q4 2021. It offers a transparent and objective overview of the business market, through detailed insights into retail revenues and customer numbers. These are split into different types of telecom services as well as market segments. The report focuses on 12 main telecom operators active in the Dutch market: AT&T, BT, Colt, Delta Fiber, Eurofiber, GTT ...

Dutch Provider Service Apps 2022-Q1

04 Apr 2022 - PSA202201 - Report - Bart Kooning - Fixed, Mobile

This report provides insights into usage of customer service apps from telecom providers. We report on the service apps for the following brands: Ziggo, Vodafone, Hollandsnieuwe, KPN, Simyo, T-Mobile, Tele2, Simpel and Ben. In this study Telecompaper examines the use of these service apps, including to what extent the apps of various providers are used and how do consumers value their quality. In addition, this report offers insight into which service channels consumers prefer and to which ...

Dutch Consumer Multiplay Market 2021-Q4

31 Mar 2022 - DMM202104 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates. We define multiplay households as households with a consumer broadband subscription plus one of these three services: mobile, fixed telephony, or TV with the same ...

Dutch Consumer TV-Video Market 2021-Q4

23 Mar 2022 - DVM202104 - Report - Bart Kooning, Kamiel Albrecht, Tim Poulus - Broadcast, Internet

This report estimates the size and value of the Dutch video market, consisting of both the traditional pay-TV market (TV) and the internet-based (over-the-top) services market (OTT video). Our focus is on the retail consumer market in the Netherlands and on service revenues. The report covers revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like Film1, ESPN ...

Working From Home 2022-Q1

18 Mar 2022 - WFH202201 - Report - Bart Kooning - Fixed, General, Internet, Mobile

The adoption of working from home (WFH) has accelerated since March 2020 due to coronavirus-related restrictions. Employers face important questions about how to keep employees productive, happy and healthy while away from the office. Also, home workers mean a new potential customer base for telco & IT suppliers to ...

Dutch Consumer Television Market 2021-Q4

18 Mar 2022 - DTV202104 - Report - Kamiel Albrecht - Broadcast

This report analyses developments in the Dutch market for consumer television connections and revenues in the fourth quarter of 2021, and compares the findings with results from previous quarters. The focus is on TV via cable networks (Ziggo, Delta and Caiway), as the largest TV technology in the Netherlands; terrestrial digital TV (DVB-T), offered by KPN's Digitenne; DVB-S (satellite), offered by Canal Digitaal; IPTV via DSL networks, offered by KPN and its brands, Tele2, T-Mobile, Online.nl, ...

Dutch Mobile Operators 2021-Q4

16 Mar 2022 - DMO202104 - Report - Alejandra van de Roer - Mobile

This latest report from Telecompaper's continued research into developments in the Dutch communication services market looks at the leading Dutch mobile network operators: KPN, Vodafone, T-Mobile and the MVNO market. It analyses fourth quarter 2021 results, both revenue and subscriber base, and compares the findings with results in the previous quarters and year. Full-year comparisons are included in this edition. The report provides splits at different levels, from postpaid to prepaid but also ...

Dutch Consumer Fixed Telephony 2021-Q4

16 Mar 2022 - DFT202104 - Report - Kamiel Albrecht, Wiebe Hotte - Fixed

This report analyses developments in the Dutch consumer market for fixed telephony in the fourth quarter of 2021, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator as well as VoIP provider via fibre or DSL networks and the VoIP services provided by cable network operators (Ziggo, Delta, Caiway) and DSL ...

Dutch Consumer Broadband 2021-Q4

11 Mar 2022 - DUB202104 - Report - Kamiel Albrecht - Internet

This report analyses developments in the fourth quarter of 2021 in the Dutch market for broadband internet access, focusing on consumer connections. The report further includes data on developments, fixed market revenues and broadband revenues. The findings are compared with results from previous periods. The analysis is based on Telecompaper's continuous research into the development of the Dutch broadband communication services market. The focus is on cable network operators (Ziggo, Delta, ...

Communication behaviour of Dutch consumers 2022-01

07 Mar 2022 - CBDC202201 - Report - Bart Kooning - Fixed, Mobile

This report answers the core question: To which extend do Dutch consumers use traditional and OTT services to communicate with each other?The report provides insights into how people communicate, both for personal and business use. These insights are shown for different age groups and by gender. Technologies reported are fixed line calls, mobile calls, email, SMS, messaging via an app, calls via an app and video calls. We also show the use of the most common communication apps in the ...

FTTH in the Netherlands 2022

25 Feb 2022 - DFTTH2022 - Report - Erik Compter - Fixed

The report FTTH in the Netherlands 2022 describes the state of the Dutch fiber to the home market as per 31 December 2021, and provides figures on market indicators, analyzes developments at key market players and looks at the market issues which marked the period and set the stage for future development. It also includes our expectations for 2022. ...

Video behaviour of Dutch consumers 2021-Q4

08 Feb 2022 - VBDC2021Q4 - Report - Bart Kooning - Broadcast, Internet

This report looks at consumer video services and how they are used. The report shows market penetration of all major video services, including breakdowns by age, type of household, TV provider and income. ...

Dutch Mobile Monitor 2021-Q3

31 Jan 2022 - DMMM202103 - Report - Alejandra van de Roer, Marion ter Welle, Tim Poulus - Mobile

The Dutch Mobile Monitor provides a comprehensive overview and analysis in every aspect of the mobile market. The report focuses on the mobile services market, both from the network operators and the virtual service providers, as well as networks and portfolios. The market is discussed, both in terms of usage, market shares, subscribers, etc. and in terms of providers, strategies and corporate actions. The network point of view is represented by an overview of the developments around LTE and 5G ...

Dutch Household Connected 2021-Q4

28 Jan 2022 - DHC202104 - Report - Bart Kooning, Erik Compter - Broadcast, Fixed, Internet

Dutch Household Connected provides insight into the Dutch household with an internet and bundle subscription. It shows which providers and services are used, demographic characteristics, why people have chosen a particular service, etc. The Connected Household report is published every quarter, comparing the current state of affairs with the situation a year earlier. Within the report we use arrow-icons to indicate significante change compare to the year ...

Telecom Business Market Insight 2021-Q3

23 Dec 2021 - TBMI202103 - Report - Alejandra van de Roer, Kamiel Albrecht, Marion ter Welle, Wiebe Hotte - Fixed, General, Internet, Mobile

In the Telecom Business Market Insight report Telecompaper analyses the Dutch business telecoms market, focusing on quantitative data up to Q3 2021. It offers a transparent and objective overview of the business market, through detailed insights into retail revenues and customer numbers. These are split into different types of telecom services as well as market segments. The report focuses on 12 main telecom operators active in the Dutch market: AT&T, BT, Colt, Delta Fiber, Eurofiber, GTT ...

Dutch Mobile Virtual Operators 2021-Q3 - Profile binder

22 Dec 2021 - RDVP22103 - Report - Alejandra van de Roer, Marion ter Welle - Mobile

In this document you will find all the company profiles written for the report 'Dutch Mobile Virtual Operators 2021 Q13. We have produced company profiles on most of the top active virtual players covered in this report. The mentioned report covers the development of the virtual operator market in the Netherlands as of the third quarter of 2021, for more information see following link. Each profile is available separately too (upon request, email to sales@telecompaper.com), but this combined ...

Dutch TV-Video Market 2021-Q3

21 Dec 2021 - DVM202103 - Report - Bart Kooning, Kamiel Albrecht, Tim Poulus - Broadcast, Internet

This report estimates the size and value of the Dutch video market, consisting of both the traditional pay-TV market (TV) and the internet-based (over-the-top) services market (OTT video). Our focus is on the retail mass market (consumer/SOHO) in the Netherlands and on service revenues. The report covers revenues generated by more than 25 companies in the Netherlands ranging from TV operators including Ziggo, KPN, Delta, Caiway, Canal Digitaal, T-Mobile and Tele2, premium-TV providers like ...

Dutch Mobile Virtual Operators 2021-Q3

20 Dec 2021 - DMVO202103 - Report - Alejandra van de Roer, Marion ter Welle - Mobile

This report covers the virtual operator market in the Netherlands (MVNOs and second brands of MNOs) as of the third quarter of 2021. It has an operational focus, commenting on subscriber numbers and mobile service revenues, market shares, marketing spending and related developments. This research document also provides access to company profiles of the top active players (with more than 50 thousands mobile Sims), upon request other profiles can be provided. The analysis is based on ...

Dutch Multiplay Market 2021-Q3

17 Dec 2021 - DMM202103 - Report - Erik Compter, Kamiel Albrecht - Broadcast, Fixed, Internet, Mobile

The report provides a comprehensive overview and insight into the Dutch consumer multi-play market. We analyse the Dutch telecoms markets from a bundling perspective. We report on the number of 1P, 2P, 3P and 4P subscribers, based on both company reports and our own calculations and estimates.We define multiplay households as households with a consumer broadband subscription plus one of these three services: mobile, fixed telephony, or TV with the same ...






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